FREQUENTLY ASKED QUESTIONS
Everything you need to know about MGP caliper covers, from fitment and ordering to installation and care, all in one place.
Do you offer Free Shipping?
Add items to your cart to view available shipping options and rates.
How soon will my order ship?
- In-stock covers: Ship within two business days. You will receive tracking information the night it ships.
- Custom or out-of-stock covers: Require manufacturing and typically take about 2 weeks to produce before shipping. You will receive tracking information the night it ships.
Check the product page for current availability and production status.
Are there duties or import fees on international orders?
Yes. MGP Caliper Covers ships from the United States, and international customers are responsible for any duties, taxes, or import fees required by their country.
If duties or fees are refused and the package is returned, any eligible refund will be reduced by outbound and return shipping charges plus a $25 restocking fee. Custom orders are not eligible for refunds.
How do I view the status of my order?
- In-stock orders: Ships within 2 business days. Tracking info will be sent the day it ships.
- Custom or out-of-stock orders: Require about 2 weeks for manufacturing before shipping.
To check your order, please fill out our contact form with your order number. We will respond with estimated shipping dates within 2 business days.
Can I Change/Revise My Order?
To request a change to your order, after its been submitted please fill out our contact form and enter the subject line: “I need to change my order.” Include your order number and the changes you’d like to make.
We’ll do our best to accommodate your request. Once an order has entered manufacturing, a $25 revision fee may apply if the order needs to be remade.
Can I cancel my order?
Custom orders (custom color, engraving, images, bolts only, or LIT Printed) are made just for you and cannot be canceled after 24 hours of submission.
Non-custom orders can be canceled within 24 hours (or by the next business day for weekend/holiday orders). Cancellation requests after 24 hours will have a 20% cancellation fee.
To cancel, fill out our Contact Us form with your order number. If your non-custom order has already shipped, it cannot be canceled, but you may request a return (RMA) according to our return policy.
I would like to return my order. How do I do that?
If you are considering a return for the following reasons:
1. Fitment or Installation Issues
- Contact our technical support first using the top-right form and select “I need help with installation.” Include details and photos.
- Our team will troubleshoot, guide proper installation, or determine if an exchange is needed. Please see “Can I speak with tech support” question to understand how our team will assist you.
- Full refunds are only available if the part was ordered incorrectly and hasn’t been damaged, or if tech support determines a return is necessary after troubleshooting.
- Partial refunds may be available if the product is returned and can be reworked. Otherwise, full or partial refunds will be denied.
- Color or Style Preference
- Must be unused and uninstalled, with original packaging.
- Only non-custom covers are eligible. Custom covers cannot be returned or refunded (unless by by tech support)
General Guidelines
- Returns must be requested within 30 days of shipping.
- Returns must be in new or uninstalled condition, with original packaging and contents. Returns will be inspected for any damage before a credit is issued.
- Inspection: Processing times can take anywhere between 2-3 business days. A 15% re-stocking fee will be applied for the following reasons:
- It has been past 30 days since the order was delivered.
- Signs of installation/mounting marks
- Missing components from the kit (Kit(s) must be returned complete).
- Damages from poor packaging during transit to MGP Caliper Covers.
- Inspection: Processing times can take anywhere between 2-3 business days. A 15% re-stocking fee will be applied for the following reasons:
- MGP does not cover fees from installation or labor costs.
To start a return, request an RMA # through our contact form.
I ordered through a 3rd party (not MGP). How can I check my order status or return an item?
If you purchased from Amazon or another 3rd party, you must contact them directly to process your return.
- Amazon: Sign in to your account → Your Orders → locate your order → click Return items and follow Amazon’s instructions.
Order Status:
We cannot access orders placed through 3rd-party vendors under your name. Please contact the vendor you ordered from for status updates.
- If you have the vendor’s Purchase Order, we may be able to look up your order.
Products in stock ship within 48 hours. Out-of-stock or customs-affected items may take up to 2 weeks from the vendor’s order date.
Do you offer return shipping labels?
If our Tech Support team confirms a product defect or an inaccuracy in the vehicle fitment guide, we’ll provide a return shipping label at no cost to you. All return approvals under these conditions must be completed through Tech Support.
If a return is requested due to personal preference, styling, or incorrect ordering (including selecting the wrong vehicle or model from the dropdown), the customer is responsible for return shipping costs.
Our Tech Support team can also assist with possible exchanges when a correct part number exists for your actual vehicle, even if a different vehicle was selected during ordering.
Can I speak with tech support to walk me through the installation?
Every set comes with instructions and is designed for easy installation, but we’re here if you need help! Our live tech support is available Monday–Friday, 8 AM–4:30 PM PST. You can reach us at 877-995-0003 (option 1) or via Live Chat.
We provide basic troubleshooting on the initial call, but may request photos of your installation attempt, including clip angles and placement, as well as pictures of your covers and VIN.
If you can’t reach us by phone, please fill out the Contact Us form with these details. For off-hours or weekends, submit the form, and we’ll get back to you within 24–48 business hours.
Can I install these covers myself?
Yes! MGP Caliper Covers are designed for quick and easy installation. Each set comes with installation instructions and stainless-steel clips that attach directly to your calipers, and with basic tools, most installations take under an hour.
I received my product and am running into installation hiccups. What are common troubleshooting techniques before calling support?
Before reaching out to tech support, try these common troubleshooting tips:
- Check your order & fit – Make sure the VIN matches the part number and your caliper photos match the design we provide.
- Confirm correct parts – Ensure the parts shipped match your order and follow the installation guide carefully.
Common Issues & Quick Fixes:
- Cover rubbing on the rim: Bend the arms slightly to move the cover away from the rim; may also need spacers for aftermarket or special wheels.
- Covers rubbing inside the rim barrel: Bend the bridges inward and verify wheel size.
- Clip rubbing on the rotor: Trim the bottom leg of the clip or gently squeeze to reduce contact.
- With the clips off of the caliper, press or squeeze down with the use of a bench vise or vise grips to reduce the gap on the clip.
- Re-insert and check clearance. If you find that the clips are not clearing the rotor after the first attempt, repeat until clearance is obtained and the clip is no longer rubbing on the rotor.
- The stainless steel clips will not snap or break by performing this adjustment.
- Clip rubbing on the inner rim: Double-check clip placement and wheel size; sometimes trimmed clips are needed.
These checks often solve most installation hiccups. If issues persist, contact tech support with photos of your calipers, clips, covers, and VIN for further assistance.
I filled out the Year/Make/Model (Y/M/M) 5th question and see a critical information pop-up. What is that?
We only offer caliper covers for vehicles that we’ve developed on. Based on your selection, vehicles with your Year/Make/Model might have a few variations. The pop-up is there to help you confirm the correct option on your vehicle.
Important: We will build a product based on your selection, not necessarily the vehicle you own if your selection is inaccurate. Make sure to select the option that matches your actual vehicle to ensure the product fits correctly. We may not have covers for every variation.
Why is my vehicle not listed?
If your vehicle is not listed, please fill out our Vehicle Request Form. We will notify you via e-mail when we release a product for your car.
If you are in the San Diego, CA area and would like to bring your vehicle in for development, please notate that on the Vehicle Request Form or contact us.
Other than Year/Make/Model and the 5th question, are there other requirements to ensure fitment?
Yes. Wheel size and rim inset are also important. The Covers will require your vehicle to have about 3 mm of clearance between the caliper and the inside of the rim. Check the product page for this critical information before purchasing. Spacers can be provided if they are not already included/known for your make and model.
I don’t have stock rims, can these covers still fit my vehicle?
Maybe. All R&D was completed using stock rims for every vehicle in our catalog. Aftermarket rims may still work, but you’ll need to check for at least 3 mm of clearance between the caliper and the inside of your rim, as well as between the caliper and the barrel. Rim size matters, but these spacing requirements are based on stock rims.
You are welcome to send us photos and measurements to help confirm fitment.
What colors and engravings do you offer?
You can browse our popular standard options for easy selection and decision making, or go premium with fully customizable designs. Choose your color and style directly on the product page using the buttons, or select “Create your own premium personalized caliper covers” to add custom colors, designs, or engravings. Please note that all custom options require a 2-week manufacturing time.
Do you offer licensed products?
Yes! We’re the only licensed manufacturer for caliper covers, which means we can offer authentic Ford, Chevy, Jeep, Honda, and many other official manufacturer logos that no other company can provide. Choose from our standard options or go premium with fully customizable colors, designs, and engravings.