Standard sets can be cancelled within 1 business day. If your order has already shipped it cannot be cancelled. Request a RMA number to return the set if it is within 30 days of ship date and they are in new or uninstalled condition.
NOTE: Credits may take up to 7-10 business days to go through.
Custom orders (which includes bolts only, no engraving, no bolts, special engraving, custom paint and paint fill options) cannot be cancelled since they are made to order.
At MGP Caliper Covers we take pride in our products and their fitments and strive to ensure every customer gets the correct part every single time. If a return or exchange is needed, we want to make it as fast and easy as possible.
NOTE: This return policy only applies to orders placed directly with us, MGP Caliper Covers. If you ordered through Amazon, eBay or a 3rd party vendor, you MUST contact them to process your return.
If you are considering a return for fitment issues, please first email firstname.lastname@example.org to see if the problem can be solved prior to requesting a RMA number. MGP provides technical support Monday through Friday between 8AM and 4PM PST.
MGP Caliper Covers guarantees fitment of our caliper covers, however customers must select the appropriate year / make / model / sub-model and 5th question (if applicable) of their vehicle and confirm that they meet all vehicle requirements.
In addition, installation must be performed in adherence to the included installation instructions.
NOTE: When aftermarket wheels are involved, we require a minimum of 3mm clearance between the brake caliper and the inside face of the wheel. (Between where the front of the caliper meets the inside of the wheel as well as the top inside of the wheel above the caliper)
- Caliper Covers (excluding custom covers) can only be returned within 30 days of the ship date
- Returns shall be in new or uninstalled condition, with original packaging and contents. Returns will be inspected before a credit is issued.
NOTE: MGP Caliper Covers will not compensate for damages resulting from product installation or use and will not reimburse labor or installation fees.
Defective Caliper Covers can be returned and MGP will provide a prepaid return shipping label once our fitment specialist confirms the caliper covers are defective. These can be returned for a refund or exchanged.
To get defective item approval, follow the steps below:
- Email email@example.com or call 877-995-0003 and ask to speak with our Tech during our business hours. Monday through Friday between 8AM and 4PM PST
- Explain the problem that could be a potential defect
- Provide detail and pictures
- If product is defective, our tech will approve it so it can be returned or exchanged.
Exchanges are acceptable if they meet the above guidelines and are within 30 days of the ship date.
NOTE: A custom set of caliper covers can be exchanged only if it is a manufacturing defect. (Custom sets include bolts only, no engraving, no bolts, plain, special engraving, custom paint and custom paint fill options)
To initiate a return or exchange, please email firstname.lastname@example.org.